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Electronic Service Tech II- Melbourne

The Electronic Service Technician II is responsible for troubleshooting and conducting root cause analysis with land mobile radio systems. The technician is responsible to work with portable, mobile, and occasionally base station radios. The Electronics Service Technician II should have solid knowledge of electronics theory, advanced operations of radio equipment, functions of test and diagnostic equipment (Analyzers, power meters, and other specialized equipment) as well as capable to work with computer software.

Duties and Responsibilities:

  • Test/troubleshoot to component level complex circuit card assemblies’ modules and assembled units
  • Use general purpose and complex or specialized test equipment to perform complex testing of components and assemblies
  • Assemble data and assist in the upkeep of documentation
  • Troubleshoot, repair and maintain specialized electronic test fixtures
  • Deal with more complex problems of test/troubleshooting
  • Assist engineering personnel in setting up test configurations for new designs
  • Develop theoretical working knowledge of complex digital or RF/Analog circuits
  • Understand the proper use of specialized test equipment
  • Review project instructions and blueprints to ascertain test specifications, procedures, objectives, test equipment and the nature of technical problems and possible solutions including part redesign, substitution of material or parts, or rearrangement of parts or subassemblies
  • Set up and conduct tests of complete units and components under operational conditions to investigate design proposals for improving equipment performance or other factors, or to obtain data for development, standardization and quality control
  • Record test procedures and results, numerical and graphical data and make recommendations for changes in product or test method
  • Ability to troubleshoot and fault isolate complex CCAs down to the component level with some guidance
  • Ability to understand and operate spectrum analyzers and power meters
  • The RF Electronics Technician must have the ability to work in a production environment and follow standard manufacturing processes to include ESD requirements
  • Talking with customers on the phone
  • All duties as assigned by Supervisor

Knowledge & Skills:

  • Strong computer skills including Excel, Word and Power Point required
  • Exceptional verbal and written English communication skills
  • Good analytical skills
  • Very detail-oriented, accurate and organized
  • Ability to work under pressure and meet deadlines
  • Able to work independently and as part of a team
  • Confidentiality and time management


  • Education: Associate’s degree in Electronics
  • Experience: 5 years of related experience and/or training or an equivalent combination of education and experience
  • Customer service training talking with customers on the phone

Working Conditions & Physical Demands:

  • Work typically takes place in a normal production environment requiring: sitting, walking, lifting, kneeling, crouching, reaching, handling, talking, hearing and seeing
  • Operate a PC and other office equipment
  • Travel between floors and office buildings may be required
  • Environmental conditions: noise, vibration, oils, solvents, chemicals